Returns & Exchanges

At Nathan James, we stand by our quality and design. If you are not completely satisfied with your purchase, you can return your items within 90 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Item

  Securely pack the items in their original packaging to ensure they are protected during transit.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number for reference.